Episode 16 I Think I'm Losing the Will to Live. I'm working on documenting a new video conferencing device we've installed in a state-of-the-art mini conference room. I use quotation marks, not because the video conferencing device doesn't have some great features, but because those features will never be used.
Cerberoge – Welcome to Cerberoge bot💫
It's not that I hate new gear, it's just that new gear always brings new problems.
I could document all the great features – along with the settings and cable configurations for each use case – but I've found that brevity in the documentation really leaves a lot to be desired.
"There is a tipping point in the documentation," I explain to PFY, "where providing more information is counterproductive. For example, my documentation currently tells the user to connect the video conference's USB cable and the TV's HDMI to their laptop. More than that's asking for trouble."
