If you have questions concerning your TSA PreCheck® status, call the TSA Contact Center at (866) 289-9673, submit an online form, or contact us at @AskTSA on Twitter and Facebook Messenger.

How it Works

1. Apply Online. Submit an online application in 5 minutes & schedule an appointment at any of 380+ enrollment centers.
2. Enroll in person. 10-min in-person appointment that includes fingerprinting for a background check.
3. Travel with Ease.

Contact Center

1. TSA Contact Center: (866) 289-9673.
2. Weekdays: 8 a.m. to 11 p.m. ET.
3. Weekends/Holidays: 9 a.m. to 8 p.m. ET.

How do I update my information so that I can continue to receive TSA PreCheck®? If you are a member of the TSA PreCheck® Application Program, you may call (855) 347-8371 weekdays, between 8 a.m. and 10 p.m. ET, to make changes to your name, address, or other information contained in your records.

As an Enrollment Agent (aka TSA Customer Service Representative), you will provide great customer service in our Staples retail stores by helping customers realize an easier flying experience through TSA Precheck. You will be positive, inclusive and collaborative in helping customers achieve their travel goals.

If you have any questions, please contact the TSA Help Desk by phone at 1-877-872-7990 or by email at [email protected] hraccess.

TSA PreCheck at LAX LAX TSA Pre Lanes can be found at all security checkpoints. As the TSA operates these special checkpoints, the hours may be different from the Terminal operating hours. See the TSA Pre schedule the specific hours for the date and time you are traveling.

Visit tsa.gov/precheck to learn more about the TSA PreCheck® Application Program. You can pre- enroll and make an appointment online or walk-in at an enrollment center. To apply for TSA PreCheck®, travelers must go in-person to an enrollment center to provide documentation and fingerprints.

Contact us 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. You may call (855) 787-2227 or submit an online form.

TSA Pre✓® membership may be renewed up to six months before the expiration date of your KTN, and you will retain your current KTN as long as you renew up to one year after expiration. For most members, renewal is easy and may be completed online.

TSA PreCheck denials can happen as a result of providing false or fraudulent information when applying, or for having a criminal record that has been deemed prohibited. If you were recently denied benefits of a TSA PreCheck enrollment, you should know that you have the right to an appeal.

Travel with ease withTSA PreCheck®. remove shoes, belts, 3-1-1 liquids, food or light jackets. Available to US citizens, nationals and LPRs. TSA uses unpredictable security measures, both seen and unseen, throughout the airport. All travelers will be screened, and no individual is guaranteed expedited screening.

(866) 289-9673 Automated information is available anytime in several languages. Representatives are available 8 a.m. to 11 p.m. ET weekdays; 9 a.m. to 8 p.m. weekends/holidays.

TSA incorporates unpredictable security measures throughout the airport and no passenger is guaranteed expedited screening. No Airport Found. Please Search Again. Sorry, no results found at this time.

You may find an answer to your questions and concerns in frequently asked questions. You can request information, submit a complaint or compliment, tell us about a TSA PreCheck® issue, and request TSA Cares Assistance as well as let us know about a security issue or civil rights violation.