How to Negotiate a Lower DirecTV Rate

How much does DIRECTV really cost?

Fee assessed for each receiver, Genie Mini, and DIRECTV Ready TV/Device as applicable (see Equipment Lease Agreement for more details). Pricing for All-Included programming packages for new customers includes one TV Access Fee. Additional fees or costs may apply if you request additional services during installation.

1. Step 1: Research and Know What You Want. Research the deals and promotions going on for TV service in your area.
2. Step 2: Call DirecTV Customer Service. They can be reached at 1-800-851-5000.
3. Step 3: Reject the Initial Offer.
4. Step 4: Talk Them Down.
5. Step 5: Close the Deal.

Here are the steps you too can utilize to lower your DIRECTV bill:

1. Call DIRECTV Customer Service at 1-855-387-6898.
2. Follow the prompts to speak with a customer service representative.
3. Greet the representative by name and state you’d like to disconnect your service.

If you’re new to DIRECTV, your 24-month programming commitment starts when you accept and activate service. If you already have DIRECTV service, you may enter a new 12- or 24-month commitment when you upgrade equipment, move your service to a new address, or accept certain promotions.

You can not cancel DirecTv service through email or any online channel. The only way to cancel is to dial the customer service at 1-800-288-2020.

How To Cancel DirecTV

1. Call Retention at 1-800-288-2020.
2. Prepare Your Excuse (like moving abroad)
3. Stay Firm, Be Friendly, and Avoid Fees.
4. Return all your DirecTV Equipment.
5. Call Back and Confirm The Cancellation.

Does Cancelling a Direct Debit Affect Credit? If you’re eligible to cancel a direct debit and do so by contacting both the company and your bank, then cancelling a direct debit will have no effect on your credit score.

What to return

Recycle Through DirecTV You may not own the dish, in which case you must return it to the provider through a DirecTV dish return. If you own the dish, contact DirecTV or your provider about its recycling program. The company may take back the dish for repurposing.

While I know cable companies reuse their remotes when you cancel service or swap boxes (and I’ve seen some grungy cable remotes), DirecTV doesn’t. If you still have a use for the remote, keep it. If not, return it.

If you are replacing a receiver or canceling your DIRECTV account, the receivers must be returned to AT. If the equipment is not returned within 21 days from the date the account is changed or canceled, it will result in an equipment charge.

Note: You’ll want to recycle your old DIRECTV box since there isn’t much else you can do with it. If you are not sure of how to responsibly dispose of electronic equipment in your area, check with your local government’s waste management department.