Our toll free number is 800-375-5283 (TTY 800-767-1833) and our hours of operation are Monday to Friday, 8am to 8pm Eastern.

If you still have questions or concerns on any information you can check our website at uscis.gov or call the USCIS Contact Center at 1-800-375-5283.

One way to check the status of your pending case is to call USCIS at 1-800-375-5283. You can call them whether or not you have a receipt number. Depending on how busy they are, you can be placed on hold anywhere from two minutes to two hours.

USCIS field offices do not allow walk-ins. You must have an appointment to visit an office. Field offices in the U.S. and its territories provide: Interviews for all non-asylum cases (for example, getting a Green Card);

How to Speak to a Live Person at USCIS in 2021

1. Dial the number 1-800-375-5283.
2. Press 1 for English. Press other numbers for other languages that are available.
3. Press 1 to check your case status.
4. Press 2 if you no longer have access to your receipt number.
5. Press 2 to talk to a USCIS representative.

You can find your A-Number and Department of State (DOS) Case ID on your immigrant data summary, USCIS Immigrant Fee handout, or immigrant visa stamp. Your A-Number is the letter “A” followed by 8 or 9 numbers (such as A012345678). Your DOS Case ID is 3 letters followed by 9 or 10 numbers (for example, XYZ0123456789).

While the current administration has made some useful changes, including noted policies, the COVID-19 pandemic has contributed to the continued slowdown. For example, from March to July 2020, USCIS closed its offices for biometric interviews and appointments, creating a delay, especially for biometric appointments.

It might take anywhere between 4 – 12 weeks to receive a biometric appointment notice after filing your application with USCIS.

If you would like to provide feedback on this uscis.gov website, you may email us at [email protected]

The Immigration Court in New York City is located at 26 Federal Plaza, New York, NY 10278, which is in downtown Manhattan. The Immigration Court is situated on the 12 th Floor, Room 1237. However, Courtrooms are located both on the 12 th Floor and the 14 th Floor.

U.S. Citizenship and Immigration Services Corporate Headquarters Office Location: Address: 111 Massachusetts Avenue, NW, MS 2260, Washington,DC 20529-2260, United States. Phone Number: 1-800-767-1833.

Your local immigration office provides many important services, including processing petitions, taking care of petition requirements, and helping immigrants with immigration petitions. In fact, there are many types of USCIS offices across the country, each playing a unique and important role in the immigration process: