The UK Department of Agriculture is "working to" reduce the number of consultants and contractors to less than a quarter of its technology and digital transformation teams and reduce contingent labor to 12 per cent of staff by the end of the financial year.
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The Department for Environment, Farming & Rural Affairs (Defra) responded to a critical report by the Public Accounts Committee (PAC), which also revealed that two-thirds of Defra's interactions with its 21 million customers still required paper-based forms.
"Currently, only 34 of Defra's 101 transaction services – those that allow users to exchange money for services or update official records – can be used fully online," the report said.
An earlier report by the National Audit Office found the department needed to spend £726 million on legacy technology over the four-year period 2021-25, the second largest legacy spending requirement after the Home Office.
