If you just received the following error message on Hinge "We encountered a problem loading new people, sorry about that", you might be curious as to why it actually appears. In this article, I have broken down the exact research why this error would appear randomly.

Apps sometimes have technical issues that happen within the app that prevent users from using certain features of the app. With Hinge this issue was unable to load new people on the app.

When you see the message "We ran into a problem loading new people, sorry about that." There is a bug/glitch in the app itself. Something went wrong, not allowing new people to load on Hinge.

When this problem occurs it makes Hinge almost pointless to use, you want to see new people that you match with. Now, this could be a bug/glitch on Hinge's side, which means only they can fix it.