While the term “Grievance Redressal” primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively. …

Right to be heard: Consumers have the right to be heard in case of a grievance. Right to seek redressal: Consumers have the right to seek redressal against unfair trade practices and exploitation. If any damage is done to a consumer, he or she has the right to get compensation depending on the degree of damage.

A dissatisfied consumer can file a complaint directly with the national commission or appeal against decisions of the state commission within a month from the date of the order. The court fee is Rs 5,000 and the demand draft should be in the name of The Registrar, National Consumer Disputes Redressal Commission.

State commission is an official administrative agency appointed by the state government in India to resolve any state level consumer dispute/s. Explanation: The president is the chief head of the agency or commission who is either a current or former chief judge of the State High Court.

Each State Commission shall consist of One President and two or more other members. The President shall be a person who is or has been a Judge of a High Court, appointed by the State Government. His appointment should be made in consultation with the Chief Justice of High Court.

It is headed by a sitting or retired Judge of the Supreme Court of India. The National Commission is presently headed by Hon’ble Mr. Justice R. K. Agrawal, former Judge of the Supreme Court of India as President and has four Members, viz.

State Consumer Disputes Redressal Commission (SCDRC): A state level court works at the state level with cases where compensation claimed is above twenty lakh (2 million) to one crore (10 million). The State Commission also has the appellate jurisdiction over the District Forum.

(c) is a person of ability, integrity and standing, and having special knowledge and professional experience of not less than fifteen years in consumer affairs, law, public affairs, administration, economics, commerce, industry, finance, management, engineering, technology, public health or medicine .

The States Reorganisation Commission (SRC) constituted by the Central Government of India on 22 December 1953 to recommend the reorganisation of state boundaries. In 1955, after nearly two years of study, the Commission recommended that India’s state boundaries should be reorganised to form 14 states and 6 territories.

“The District Commission (earlier referred to as District Forum) can now entertain consumer complaints having value up to ₹1 crore. According to him, earlier the State Commission pecuniary jurisdiction was between ₹20 lakh and ₹1 crore and that of the National Commission above ₹1crore.

Later, Prime Minister Jawaharlal Nehru appointed the States Reorganisation Commission in December 1953, with the remit to reorganise the Indian states. The new commission was headed by the retired Chief Justice of the Supreme Court, Fazal Ali; its other two members were H. N. Kunzru and K. M. Panikkar.

The National Consumer Disputes Redressal Commission (NCDRC), India is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act of 1986.

The Consumer Disputes Redressal Commission, better known as State Commission is the second stage of courts from the bottom of the hierarchy. It is the court that deals with the appeals against the grassroots level consumer protection agencies. Section 16 of the Act deals with the composition of the State Commission.

The Redressal Agencies namely District Forum, State Commission & National Commission have all the powers of Civil courts such as (a) summoning & enforcing of witnesses and examining the witnesses on oath (b) discovery & production of any document or other material as evidence (c) Receiving evidence on affidavit (d) …

These are: District Consumer Disputes Redressal Forum in the District, State Consumer Disputes Redressal Commission at the state level and the National Consumer Disputes Redressal Commission at the national level.

Dear Sir/Madam, there is no difference between consumer court and consumer forum, one and the same. You have to file petition under Consumer Protection Act, 1986 and to get relief. You have to pay the prescribed fees and also to attend the said court/forum every date of hearing by engaging counsel your side.

Company, too, can file consumer complaint.

In the case of discontent with the decision of the District Forum, you will have to file an appeal to the State Commission. Section 17 of the Consumer Protection Act lays down the jurisdiction of the State Commission for redressal of consumer disputes from the value of Rs. 20 lacks to 1 crore.

The ans is A) Consumer forum at district level.

A consumer complaint can be filed by one or more consumers, any registered voluntary consumer association, the Central or State Government, heirs or legal representatives of the consumer. Where the consumer is a minor, the complaint can be filed by his parent or legal guardian.

Consumer Rights As Per Consumer Protection Act 1986. Consumer Protection Act provides Consumer Rights to prevent consumers from fraud or specified unfair practices. These rights ensure that consumers can make better choices in the marketplace and get help with complaints.