Analysis The great irony of the CrowdStrike fiasco is that a cybersecurity company caused exactly the kind of massive global disruption it was intended to prevent. And it all started with an effort to make life more difficult for criminals and their malware, with an update to its Falcon endpoint detection and response tool.
CrowdStrike blew up the Internet
Earlier today, the embattled security industry published a preliminary review following the incident about the botched file update that inadvertently led to what has been described by some as the biggest IT outage in history.
CrowdStrike also promised to take a number of steps to ensure this doesn't happen again, including more rigorous software testing and gradually rolling out these types of automated updates in a staggered fashion, rather than pushing everything, everywhere, at once. We are promised a full root cause analysis at some point.
Here's a closer look at what happened, when and how.