WhatsApp has been plagued by the issue of spam calls especially in India and to deal with this serious problem, WhatsApp started testing a feature and was also found partnering with Truecaller. To further ramp things up, the Meta-owned messaging platform has now announced some back-end updates, which are said to reduce the frequency of spam calls. Take a look at the details.

WhatsApp has confirmed that it is proactively upgrading its AI and ML systems to combat the problem of spam calls in India. This will prevent spammers and telemarketers from using the platform to commit harassment and fraud. This is an important step taken by WhatsApp as millions of users in India use the platform regularly to communicate and share information.

A WhatsApp spokesperson via TechCrunch said: "WhatsApp is a leader in end-to-end encrypted services to protect user security. We continue to provide multiple security tools within WhatsApp such as Block & Report, consistently build user security education and awareness, and proactively clean up bad actors from our platform. But bad actors find different ways to scam users. International fraud calls are a new way that bad actors have recently adopted."

Spam calls have become a real problem in India with users facing as many as 17 spam calls daily. Therefore, it is imperative to curb this issue. WhatsApp claims this back-end fix "will reduce spam calls by 50%." It is said that this update will take some time to take effect and users do not need to do anything on their part.