When a complaint is lodged, or when inappropriate activity is brought to the attention of management, the manager should immediately take action to investigate the charge. those rules do not violate the law. re-instated in the original job or an equivalent one.
Q. When a US citizen travels overseas and is injured due to negligence while staying at a US based hotel a lawsuit will more likely commence in the US rather than abroad?
Treating an injured guest with sensitivity and concern can reduce the likelihood of a lawsuit. When a U.S. citizen travels overseas and is injured due to negligence while staying at a U.S. based hotel, a lawsuit will more likely commence in the U.S. rather than abroad.
Q. Why should a hotel manager be concerned about a guest who stays for an extended period of time as a hotel guest?
Other than extended stay-type lodging properties and absent a formal agreement describing the legal relationship between the guest and the hotel, why should a hotel manager be concerned about a guest who stays for an extended period as a hotel guest? The hotel cannot change the room rate during the stay.
Q. When dealing with the media about a crisis at your hotel property you should do all of the following except ____?
When dealing with the media about a crisis at your hotel property, you should do all of the following except: Immediately update your website.
Q. Is it the responsibility of the courts to decide the relative fairness of consideration?
A valid contract needs consideration flowing to both parties. It is the responsibility of the courts to decide the relative fairness of consideration. Acceptance of an offer must mirror exactly the terms of the offer in order for the acceptance to make the contract valid.
Q. What is the first priority to protect during an emergency at the property?
Evacuation is your absolute FIRST PRIORITY in a fire or smoke emergency. GET PEOPLE OUTSIDE! EVACUATE IMMEDIATELY – Time is the most important factor!
Q. What are examples of emergency situations?
Types of Emergencies
- Blizzards.
- Chemical spills.
- Dam failure.
- Droughts.
- Earthquake.
- Extreme heat waves.
- Fire.
- Floods.
Q. How do I identify emergency situations?
Recognizing medical emergencies
- Bleeding that will not stop.
- Breathing problems (difficulty breathing, shortness of breath)
- Change in mental status (such as unusual behavior, confusion, difficulty arousing)
- Chest pain.
- Choking.
- Coughing up or vomiting blood.
- Fainting or loss of consciousness.
- Feeling of committing suicide or murder.
