Face-to-face communication is the distinction of being able to see the other party or parties in a conversation. It allows for a better exchange of information since both speaker and listener are able to see and interpret body language and facial expressions.

As a thought experiment, let’s look at some of the potential problems with face-to-face communication.

• Misinterpreted body language.
• Less time to think about the message.
• Less formal communication.
• Interruptions.
• Less likely to have a record of the discussion.
• Synchronous.
• Expensive.

The importance of face to face meetings recap

• Face to face meetings are important for building strong relationships.
• Face to face meetings are important for loyalty and trust.
• Face to face meetings are more focused and productive.
• Face to face meetings clearly communicate goals.

Someone who has patience in the workplace has both the ability to listen and the ability to deliver the message directly to the intended recipient in a way they fully understand and connect with. The better you understand what they were thinking, the better you are able to respond to them where they are.

The Eight Traits of Conversation

• Be Respectful. Appreciate others’ thinking.
• Be Prepared. Focus on the topic, activate background knowledge, and make connections.
• Be An Active Listener. Look at the person speaking.
• Be Clear. Speak clearly so that others understand.
• Inquire and Probe.
• Show Comprehension.
• Check Understanding.
• Control Self.

6 Ways to Improve Your Conversations

1. Show a real interest.
2. Use the magic words: “Tell me.” Most people will cherish the opportunity to share their stories and experiences.
3. Say the other person’s name.
4. Agree heartily; disagree softly.
5. Talk less; listen more.
6. Don’t interrupt or change the subject.