Outlook won’t function properly and could get stuck in the Loading Profile screen if one or more of its files are corrupted. Outlook files can be repaired using an executable in the Outlook installation directory. Right-click the Outlook shortcut, then select Properties. This will open the Properties window.

How to Fix Outlook Loading Profile Issue?

1. Run Outlook as an administrator.
2. Disable Outlook’s Compatibility preferences.
3. Disable Outlook Add-ins in Safe Mode.
4. Reset the navigation panel.
5. Use the Outlook Inbox Repair Tool.
6. Create a new Outlook profile.
7. Close third-party applications and anti-virus program.

Turn Outlook’s profile prompt on or off From the Mail app in Control Panel, select Show Profiles. Under When starting Microsoft Outlook, use this profile, click Prompt for a profile to be used or Always use this profile.

Go to ‘File > Info’ menu. Scroll down on the right pane and click on the ‘Manage COM Add-ins’ button. This section will list out all the add-ins that causing slow performance and crashing Outlook. You can check how much time delay happens with each add-in and disable the add-in if you don’t need it.

Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016

1. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File.
2. Choose Account Settings > Account Settings.
3. On the Email tab, choose your account (profile), and then choose Repair.
4. Follow the prompts in the wizard, and when you’re done, restart Outlook.

Solution: Empty the cache in Outlook so that Outlook can download all the items from your Microsoft Exchange account again. On the General tab, choose Empty Cache. After the folder is empty, Outlook automatically re-downloads the items from the Exchange server.

Reset Outlook profile

1. Exit Outlook.
2. Click Start (or the Windows button) and navigate to the Control Panel.
3. Select the Mail component.
4. Click the Show Profiles button.
5. The Outlook profile should be highlighted.
6. At the prompt, click Yes to remove the profile.
7. Click Apply and then click OK.
8. Start Outlook.

Set a default profile

1. In the Choose Profile dialog box, in the Profile Name list, click the profile that you want to be the default.
2. Click Options, and then, under Options, select the Set as default profile check box.

A profile is what Outlook uses to remember the email accounts established within it and the settings that tell Outlook where your email and other data is stored. A new profile is created automatically when you run Outlook for the first time. The created profile runs whenever you start Outlook.

Manually Delete Outlook Profiles From the Control Panel Select User Accounts, followed by Mail. From the Mail Setup window, select the option to Show Profiles. Click on the profile you want to delete and choose Remove. Click Yes to confirm in the pop-up window and when it’s done, click OK to finalize.

Since Microsoft Outlook uses an Outlook profile to identify all your emails, contacts, notes, reminders, events, etc. Any damage or corruption to it can make your emails and other Outlook items inaccessible. Some of the Outlook error messages that indicate your Outlook profile is corrupt are File (Filename).

Sometimes due to poor internet connectivity and other reasons the content and folders in Outlook do not get updated automatically. To update it manually, you need to click on the Send/Receive tab on the top of the Outlook screen and click on the Update folder option given there.

Start with clicking on the Tools button and select Account Settings. In the Account Settings window, click on the Email tab and select the Outlook profile, and click on Repair button. Now, follow the on-screen instructions and your profile will be repaired successfully.

When Outlook starts, it needs to access and lock its data files (PST or OST files) in order to read & write to them. If your data files are already being accessed (or locked) by other applications, Outlook will hang on “Loading profile…” while waiting for the data files to become available.

The common cause for Outlook Profile not loading is because its data files are being accessed by other applications. If the data file are being locked or accessed by third-party applications like Google Calendar, Microsoft Communicator etc, this can happen. There are a few solutions in this case.

If Microsoft Outlook isn’t responding or opening, you can access it by executing a few simple steps. A lagging or inaccessible Outlook is a typical problem for most users. Press the Shift, Ctrl and Esc keys to open the Windows Task Manager . Open the “Processes” tab. Rummage the processes list to see if the Microsoft Outlook process is running.