If the TV does not respond, the remote control may be low in battery power and you need to replace the battery. Ensure that the battery of the remote control is inserted according to the illustration inside the battery compartment. After replacing the battery, randomly test some functions of the remote control.

How to reset the Philips TV remote control to factory setting…

1. Put the remote in ‘Erase mode’ Starting condition is ‘TV’ mode. Press simultaneously ‘OK’ + ‘MUTE’ key for 5 seconds.
2. Select the desired mode to be erased. With the SELECT button you can select the wanted mode to be deleted.
3. Confirmation.

Section B: Checking items of the remote control (common)

1. Make sure none of the remote buttons are jammed.
2. Reset the remote.
3. Clean the remote control terminals.
4. Replace with fresh batteries.
5. Perform a power reset on the TV.
6. For Android TV/Google TV: symptoms may improve by updating the software of the remote control.

How to use the menu with the front buttons of Philips TV?

1. Press the ‘MENU’ front button to activate the main menu without the remote control.
2. Use the ‘VOLUME’ front buttons ‘-‘ and ‘+’ to select horizontal menu items.
3. Use the ‘P/CH’ front buttons ‘-‘ and ‘+’ to select vertical menu items.

Directly Reset Your Philips TV Without the Remote If you don’t find the process above convenient, you can reset your Philips TV directly. To do this, all you have to do is to press and hold the television’s power button. Do this for about 10 to 20 seconds.

There are a number of reasons why your remote may not be working. The most common are physical damage, battery issues, pairing issues, or issues with the infrared sensor on the remote or TV.

If an obstruction isn’t the issue and your Xfinity remote is not working still, the angle at which you’re holding the remote may be the problem. Hold it almost horizontal to the receiver and, if necessary, move the receiver to a higher or lower position to correct the angle.

When battery life drops to a bad level, it adversely affects the lifespan of the remote control by weakening its sensor and transmitting power. Failure to regularly change to new batteries can therefore cause your remote control to stop working. Do not attempt to combine old batteries with new ones at the same time.

By far the most common cause of a remote that loses functionality is that the batteries have simply gone dead. Remove the remote’s batteries and replace them to see if this restores the remote.